Urgent eye concerns · Pensacola
Emergency Eye Care in Pensacola
New eye pain, redness, irritation, a foreign-body sensation, or a sudden change in vision should not be ignored. StarVision evaluates many urgent eye concerns and may have limited same-day availability.
Please call before heading to the office. Availability is not guaranteed, and some symptoms require a hospital or specialist.
Concerns that may need prompt evaluation
Call the office about new or worsening symptoms.
The appropriate next step depends on the symptoms, their severity, the type of injury, and the availability of the doctor. Calling first prevents delay when a hospital or specialist is the safer destination.
New or worsening eye redness
Eye pain, burning, or persistent foreign-body sensation
Suspected minor surface foreign body
Sudden increase in flashes or floaters
Contact-lens-related pain, redness, or blurred vision
New discharge, swelling, or marked irritation
Recent minor eye injury
Vision that changes suddenly or unexpectedly
Go directly for emergency care when appropriate
Some symptoms should not wait for an office response.
Seek immediate emergency care for:
- Sudden loss of vision
- Severe eye or facial trauma
- A penetrating eye injury
- Chemical exposure
- Symptoms that may indicate a neurologic emergency
If a chemical contacts the eye, begin flushing with clean water immediately and contact emergency services or poison-control guidance while continuing appropriate first aid.
Do not delay emergency treatment while waiting for an online appointment response.
What to tell the office when you call
A few details help determine the safest next step.
A staff member can confirm availability and help determine whether the concern is appropriate for office-based optometric care or requires an emergency department or specialist.
Which eye is affected and when the symptoms started
Whether vision changed
Whether an injury, chemical, contact lens, or foreign material was involved
The severity of pain, redness, light sensitivity, or discharge
Relevant medical conditions or medications
Limited same-day and walk-in availability
Call first—even during normal office hours.
StarVision welcomes walk-in patients, and limited same-day appointments may be available. Please call first or check online availability before heading over. Availability is not guaranteed, and some conditions require immediate hospital or specialist care.
Please call before heading to the office.

Office-based care has limits
Foreign-body concerns are evaluated case by case.
StarVision may provide office-based removal when it is clinically appropriate and within the scope of the visit.
Deeper, penetrating, or severe injuries require emergency or specialist care. The safest destination depends on the nature of the injury and examination findings.
Emergency eye care FAQs
Clear guidance before you seek care.
Do you guarantee same-day emergency appointments?
No. Availability is limited and depends on the day’s schedule and the nature of the problem. Call first so the office can advise you.
Can you remove something from my eye?
StarVision evaluates foreign-body concerns and may provide office-based removal when it is clinically appropriate and within the scope of the visit. Deeper, penetrating, or severe injuries require emergency or specialist care.
Should a contact lens wearer wait to see if redness improves?
Remove the lens and call promptly for pain, increasing redness, light sensitivity, discharge, or blurred vision. Contact-lens-related infections can become serious. Learn more about contact lens exams and fittings.
Is an online appointment request enough for a sudden vision change?
No. Call the office directly, and seek immediate emergency care for sudden vision loss or severe symptoms.
New pain, redness, injury, or sudden vision change?
Call before heading to the office.
StarVision may have limited same-day availability for concerns appropriate for office-based optometric care.
Do not delay emergency care for sudden vision loss, severe injury, chemical exposure, or severe symptoms.